Course Details

Webinar content
Quality assurance is now far more than a legal obligation – it is a strategic tool that makes dental practices stable, efficient and future-proof. In this presentation, Frauke Heck explains how quality assurance works, why it is indispensable in a dental practice, and how, through her own many years of practical experience, she has seen the impact that a lack of structure, duplication of work and communication gaps can have. The presentation will introduce the three key components of successful quality assurance: leadership, methods & instruments, and modern software tools. A practical example will illustrate just how significant the impact of a functioning QM system is in day-to-day practice. At the same time, a look to the future will show how requirements and opportunities are changing as a result of digitalisation and new practice structures.

Highlights:

• What does quality assurance mean?
• Challenges and solutions in everyday practice
• The key building blocks of successful quality assurance
• The future of quality assurance
• 5 crucial steps towards a successful QA system